Frequently asked questions

Social data report

What is social-credit.co.uk?
What is a Social Data Report?
Who provides my Social Data Report?
What is a Social Data Rating?
How much does it cost?
Does my Social Data Report show when I have been turned down for credit?
What Personal Information is held on my Social Data file?
How often can I access my Social Data Report?


What should I do when I receive an Alert?
What does it mean if I receive an Alert for a search?
What are Identity Theft and Identity Fraud?
How can I know if I’m a victim of Identity Theft or Fraud?

Account management

How do I change my password?
How do I recover my password?
How do I cancel my membership?
How can I make a complaint??